Supported Living

Our Values

At Allot Healthcare Services we offer a personalised approach to the development of each service user’s care package. This is built not just around the needs and choices of each individual BUT MORE IMPORTANTLY around the outcomes each individual would want to achieve in their life. We always work to involve the service users themselves from the outset.

We provide long term flexible support for people who live or would like to live independently in the local community. We have experience in supporting people to maintain their own tenancies. We can work with tenants independently or with other housing providers to develop a personalised programme of support.

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We have particular experience in assisting people in transitional stages of their life and for young people leaving specialist further education.

As Allot Healthcare Services we offer a range of care services to support people living in their own homes. Our aim is to enable our clients to live their daily lives to the full, knowing that with our team, they have choice, support, safety and professional assistance that they can rely on. Our staff will always put the person at the centre of care, providing a complete care package tailored to the needs of the individual. The care package is reviewed on a regular basis to ensure that it continues to meet the needs of the service user.

Supporting the Individual

We will:

  • Take time to understand the daily routine of each service user- cultural needs and beliefs, personal care, activities, leisure interests and domestic tasks.
  • Maintain the individual’s dignity and privacy.
  • Offer support to develop new skills and increase confidence.

Health Management

We will:

  • Help the service user to identify any health needs they may have.
  • Assist with the management of health needs by giving support i.e. attend any health care and dental appointments.
  • Give support to manage any medication, should this be required.
  • Continually promote health and aim to increase the service user’s knowledge about how to maintain a healthy lifestyle.

Risk Management

We will:

  • Provide service users with an individual risk assessment and strive to provide the best opportunities and choices within this framework.
  • Give individuals the freedom to try different activities and experiences.
  • Manage responsibly any risks relating to health, neglect, violence, aggression, self-harm or harm from others, exploitation and community access.
  • Hold the following policies: Equality and Diversity policy, Equal Opportunities policy, Human Rights policy and Safeguarding Adults policy.

Supporting Behavioural Needs

We will:

  • Work with existing management strategies and care plans for behavioural needs.
  • Review and amend care plans to meet any changing needs of the service user.
  • Support the individual to live their life how they wish to and enable them to have access to the community.
  • Safely manage any challenging behaviour that service users may have.
  • Ensure the number of staff in the placement will be sufficient to de-escalate any challenging behaviour should it arise.
  • Ensure that intervention is only used when essential and when all other strategies have been unsuccessful and use the least amount of intervention practicable in any given situation.
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We will work with each person to increase their interests and activities and enable them grow and develop new interests and enjoy fresh experiences.

We believe that individuals should be at the heart of the planning process for all services and support and the level of support given can be tailored to each person’s needs.  The planning and support will be comprehensive in nature dealing with all major aspects of a person’s life, including social, educational, vocational, financial, recreational and leisure activities. Each person regardless of severity of need or impairment, has the capability to grow, learn and develop, and this can be enhanced by ensuring people have access to their community and to mainstream resources.

  • Support– we will take time to understand the daily routine of each person and maintain their dignity and privacy at all times.  This will include cultural needs and beliefs, personal care, activities, leisure interests and domestic tasks.
  • Health Management– we will work with each person to help them identify any health needs they may have and assist them to manage these needs e.g. supporting them to attend any health care and dental appointments, manage any medication and promote a healthy lifestyle.
  • Risk Management– each person will have an individual risk assessment and Allot Healthcare Services Ltd will strive to provide the best opportunities and choices that can be available to your loved one such as the freedom to try different activities and experiences to help them live a fulfilled life.
  • Supporting Behavioural Needs– we will work with existing management strategies and care plans for behavioural needs and these will be regularly reviewed.  Staff will support each person to live their life how they wish to and enable them to have access to the community, whilst safely managing any challenging behaviour they may have.
  • Choice and Decision Making– the care package in place for each person will be determined by their needs, wishes and outcomes they desire. They will be fully involved in all aspects of their life and the choices and decisions that need to be made.  We will always encourage each person to take ownership for their own development.
  • Staff– our staff will always put the person at the centre of care, providing a complete care package tailored to their precise outcomes and needs. We will provide the correct and necessary level of staffing for each individual based on the report from the referral agency and the care needs assessment undertaken by Allot Healthcare Services.
  • Staff Skill Requirement– all of our staff have received training to meet the mandatory requirements for domiciliary care set by the Care Quality Commission.
  • Activities, Employment and Education– we will provide assistance and support with activities which may include providing transport, assisting on public transport, help with paperwork or banking and support with GP visits. This support leads to greater independence and increased confidence.
  • Social and Leisure Interests– each person will be offered a full programme of activities based on his or her interests and needs e.g. swimming, cinema, art and crafts, horse riding, gardening, day trips out, computer skills and games, cooking and developing ‘life skills’.

 

To find out more about our services (including hourly rates) contact our friendly Support Team on Leicester 01162795168; York 01904557636 or Northampton on 01604550086 or alternatively you can fill out this contact form and we will get back in touch with you.

Young People

We aim to give young people with complex disabilities the experience, skills and information to manage the transition to more independent living.  Deciding how and where they want to live and their level of support allows many young people to successfully move on. We are committed to ensuring personal dignity, autonomy, choice and freedom for the individual to become more assertive, less dependent and take personal responsibility, within a supportive environment.

In this unique transitional service everyone will be exposed to living independently in a range of circumstances through our choice of accommodation such as:

  • Ensuite rooms, with meals, washing and cleaning provided.
  • Self-contained training flats, where young people can experience living alone, with a safety net of onsite care.
  • Group homes with ensuite rooms, laundry, kitchen and lounge.  Chores and cooking will be shared as far as possible.

We will work with Individuals to explore options without any permanent or financial commitment, so they can move on with greater confidence, knowing that their living choices will suit them.